LogTech News 09/2025

Dear Reader

At MotionTools and in the logistics world, a lot has happened this month. We have compiled the most interesting topics for you in this July edition of our LogTech News.

We look forward to feedback or references to articles and topics that should not be missed in our next issue. Just write us an email at news@motiontools.com

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In this issue (4 min reading time)

📢 Industry news

Update: DHL resumes all parcel shipments to the USA
Amazon UK to close Fresh Stores
Shopopop × Carrefour: Crowd-Shipping for the Last Mile

💡 Platform Insights

Discover all our features and integrations in one place

🤝 Community updates

Events you can meet us at in October

🦾 Release notes

September 2025

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📢 Industry news

Update: DHL resumes all parcel shipments to the USA

In our last newsletter, we reported on the suspension of US parcel shipments after the elimination of the duty-free threshold. Now there’s an update: DHL has resumed shipping goods for business customers. After a four-week break, standard parcels can once again be sent to the USA as of September 25. However, all shipments are now subject to customs duties – even those under $800. On top of that, there is a surcharge of €2 per parcel for processing via the “Postal Delivered Duty Paid” service. Shippers must also provide all customs data in advance.

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Amazon UK to close Fresh Stores

Amazon is closing all 20 of its Amazon Fresh stores in London, marking its withdrawal from the brick-and-mortar grocery business in the UK. The “Just Walk Out” technology concept failed to gain traction due to high costs, low customer traffic, and strong competition from established supermarkets. Instead, Amazon is focusing its efforts on online grocery retail: expanding Amazon Fresh Online, partnering with supermarket chains such as Morrisons and Coop, and investing in its own logistics to drive further growth in e-grocery.

Shopopop × Carrefour: Crowd-Shipping for the Last Mile

The French crowdshipping provider Shopopop is significantly expanding its partnership with Carrefour: More than 1,000 stores across Europe will begin using crowd-shipping to deliver orders directly from local outlets. Private drivers handle the deliveries, covering urban areas but especially suburban and rural regions. The model is designed to give Carrefour more flexible logistics, broader geographical coverage, and potentially lower delivery costs. Currently, around 15 new locations are being added each month.

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💡 Platform insights

Complex logistics needs more than standard solutions. You need software that can map your unique processes and integrate with existing systems. MotionTools combines everything you need to make your logistics business more efficient and scalable, from digital order intake and smart route planning to simple driver communication and billing.

Until now, these features, integrations and extensions (paid add-ons) were scattered across our website, but we’ve brought them all together on a new page.

There you’ll find a complete overview with more than 70 entries. You can browse by category, see which features, integrations and extensions are linked to which pricing plans and modules, and most importantly understand the value they bring to your business. The collection keeps growing as our product and development teams work on new and exciting features.

👉 Check out the new page here.

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🤝 Community updates

With the fourth quarter around the corner, the logistics industry is gearing up for its annual event marathon 🏃

In addition to the previously announced events, you can also meet us in October from 08.–09.10. at Leaders in Logistics: Last Mile in London and from 15.–16.10. at Transport & Delivery in Madrid.

Patrick and Marian-Maximilian will speak about the increasing importance of collaboration between merchants and marketplaces with external logistics partners, and how MotionTools supports these partnerships through its software and supply solutions.

We're actively expanding our European network and look forward to discussing supply strategies on-site and connecting with new partners in the package and express delivery sector interested in logistics orders across Europe. Will you be attending? If so, please get in touch with us!

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🦾 Release notes

Feature highlight: Booking cancellation policy

We’ve introduced a Cancellation Policy setting on the Dashboard that allows operators to control when customers can cancel their bookings. The available options are: never, before a booking is dispatched, before the driver starts approaching the first stop, or before arrival at the first stop.