Product Update

June 7, 2021

The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.

🌀Rolling out

Features to become available in the next app versions or with the platform update.

Real-time updates on the Booking Details page

Updates to driver location and booking status will now be reflected on the Booking Details page as soon as they're made.

New "match with all" option

We're introducing a new configuration option to send instant booking requests to all eligible drivers at once right after a booking creation. Note that matching stays proximity-based and takes capabilities into account. Contact our support if you'd like to enable this feature for your tenant.

Mute booking request notifications via the dashboard

A dispatcher will be able to mute booking request notifications on behalf of drivers via the dashboard. Previously this feature was only available via API only.

Force-assigned bookings

Dispatchers will be able to force assign bookings to drivers. A force-assigned scheduled booking will appear in the Upcoming tab of the driver app and a force-assigned instant booking will appear in the Active tab.

Referral feature for drivers

Drivers will be able to share unique referral links to allow tenants to track which drivers generate leads to the application form and which of these leads end up as new drivers.

🔜 Coming soon

Features in development.

Route optimisation feature

A dispatcher will be able to optimise a route of a booking or a driver tour in one click. Stops will be rearranged to minimise the time a driver spends on the road.

Driver tour editing

A dispatcher will be able to reschedule a not yet dispatched driver tour, and edit stops that don't belong to any of the customer bookings.

Support for user groups (available for Sharing only)

A tenant will be able to create user groups and assign vehicles to those groups making vehicles unavailable for the general public.

Service area management on the dashboard

Tenants will be able to manage their service areas directly on the dashboard without involving customer support and waiting for the production release.

Ending "Pay by invoice" bookings on behalf of drivers

Dispatchers will be able to end bookings on behalf of drivers if bookings are meant to be paid by an invoice.

Amount-based vouchers

With amount-based vouchers customers will be able to reduce the final price of a booking by an absolute amount instead of percentages.

Movelo e-bikes integration

Tenants will be able to bring e-bikes from Movelo into their fleet mix and experiment with bike-sharing business models.  

👀 In case you missed it

Previously released features.

Booking editing

Dispatchers will be able to edit stops of a booking before dispatching it to drivers.

Pricing caps for specific time intervals (available for Sharing only)

Tenants will be able to set capped prices for specific time intervals (for example, hourly cap, daily cap, weekly cap) to give customers the lowest possible price within a relevant time period.

1-stop bookings

Dispatchers and customers will be able to create bookings with only 1 stop. This feature comes with certain restrictions and can be enabled on-demand. Contact our support if you would like to turn this feature on.

Displaying zones in the sharing apps (available for Sharing only)

Zones that are made visible to customers in the settings will now be rendered on the map in the mobile apps. A customer will see zones in the corresponding colours and will be able to learn more about zones in the new app section.

Starting a booking by scanning a QR / Bar code

Instead of being matched by an algorithm, a driver will be able to grab the next package in line in the warehouse and start the corresponding booking by scanning a QR or Bar code attached to that package.

Ability to mute booking requests on behalf of drivers

Tenants will be able to mute booking requests on behalf of individual drivers in case they want to keep drivers online but not distract them from the jobs they're carrying out at the moment. The feature helps in synchronising the availability of drivers between M-TOOLS and third-party systems.

That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day.

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