Product Update

April 6, 2021

The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.

🆕 Learn more about our M-TOOLS integrations here.

🌀Rolling out

Features to become available in the next app versions or with the platform update.

Real-time dashboard updates

We're rolling out websockets support on the dashboard, which means updates to driver statuses, driver locations and booking statuses will now be reflected on the dashboard as soon as they're made. No more manual page refreshes! New bookings will also appear on the dashboard immediately after creation.

25+ stops per booking

Customers will be able to create bookings with more than 25 stops. This feature comes with certain restrictions and can be enabled on-demand. Contact our support if you would like to turn this feature on.

Filtering scheduled booking requests by capabilities

Tenants will be able to decide whether drivers should receive all scheduled booking requests or only those that fit driver's capabilities. Alternatively, tenants will be able to let drivers decide this themselves.

Zones (Available for Sharing only)

The zones feature will allow sharing tenants to break a service area down into smaller chunks and then track vehicles across zones for analytical purposes. Later, it will be possible to allow or disallow certain actions in a given zone. To create "No parking" areas, for example.

PayPal support (Available for Sharing only)

Until now, our sharing apps had only two payment methods: credit cards and SEPA Direct Debit. To offer riders more variety of options, we're introducing support for PayPal, a dominating payment provider for certain markets.

🔜 Coming soon

Features in development.

Ending "Pay by invoice" bookings on behalf of drivers

Dispatchers will be able to end bookings on behalf of drivers if bookings are meant to be paid by an invoice.

Adding vouchers to customer accounts

Customers as well as marketers will be able to add vouchers to customer profiles. This direct voucher distribution will allow tenants to further motivate customers to create new bookings.

Amount-based vouchers

With amount-based vouchers customers will be able to reduce the final price of a booking by an absolute amount instead of percentages.

👀 In case you missed it

Previously released features.

Performance improvements

Our dashboard is now better prepared for handling hundreds of bookings on a daily basis. We're working on further improvements, but first enhancements should be visible to dispatchers already.

In-app messaging

In-app messaging via Firebase will help your growth teams engage end-users by sending them targeted and contextual messages and nudging them to complete key in-app actions, such as creating a booking. Contact our support if you would like to enable this feature.

Filtering bookings by service areas

A dispatcher will be able to filter bookings by service area. This will help individual dispatchers to only focus on bookings in the areas they're actively monitoring.

Filtering drivers by a service area of a booking

When looking for preferred drivers, a dispatcher will be able to filter the list of drivers by a service area of a booking. This will remove the guesswork from dispatching and ensure the request will be sent only to drivers who are around.

Driver tours for tenants with "Pay by invoice" payment method

Initially, the M-TOOLS platform only allowed building driver tours out of bookings without payment methods defined. We're now making it available for tenants with "Pay by invoice" payment method enabled. Contact our support if you would like to enable the driver tours feature.  

That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day. To get an overview of features we're currently working on or considering, visit our portal on Productboard. Feel free to submit ideas and upvote the features you like the most!

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